Privacy Policy

Last updated: 29 June 2026

Harrison & Grace operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Harrison & Grace is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including card numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
• Account information including your username, password, security questions, preferences and settings.
• Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
• Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information including information regarding your interaction with the Services.

How We Use Your Personal Information

• Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, to process your payments, to fulfil your orders, to remember your preferences, to manage your account, to arrange for shipping, to facilitate returns and exchanges, and to create a customised shopping experience for you.
• Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing communications by email, text message or postal mail, and to show you online advertisements.
• Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience and to detect, investigate or take action regarding possible fraudulent or illegal activity.
• Communicating with You. We use your personal information to provide you with customer support and to maintain our business relationship with you.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy, including with Shopify, vendors and other third parties who perform services on our behalf (for example IT management, payment processing, data analytics, customer support, cloud storage, fulfilment and shipping); with business and marketing partners; when you direct or consent to such disclosure; with our affiliates; and in connection with a business transaction or to comply with applicable legal obligations.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us to request that it be deleted.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information: the right to access or know, the right to delete, the right to correct, the right of portability, and the right to manage your communication preferences. You may opt out of marketing emails at any time by using the unsubscribe option displayed in our emails to you.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact Information

Store name: Harrison & Grace
Company name: VSBV LLC
Company address: 1603 Capitol Ave Ste 413 E254, Cheyenne, WY 82001, United States
Warehouse address: 238 Mulberry Street, New York, NY 10012, United States
Company number (EIN): 98-1905140
Phone: +1 276 388 1736
Email: email@harrisonandgrace.com

Monday to Friday: 9:00 - 18:00
Saturday & Sunday: Closed
We aim to respond to your inquiries within 24 hours.